Description
North is hiring a Customer Solutions Representative for a remote North role focused on retaining and expanding business within its merchant base. The position handles merchant issues involving rates and fees, equipment, service concerns, and the PaymentsHub loyalty program; resolves dissatisfaction, escalates issues, and makes process-improvement suggestions. Candidates need a high school diploma or equivalent, 1–3 years of call-center experience, and preferably sales, retention, or loyalty-representative experience. The role offers medical, dental, and vision coverage, paid time off, retirement matching, and an hourly salary of $15.00–$17.00 plus a monthly bonus.
