Description
Microsoft is hiring a Customer Success Account Manager for its Retail team to manage customer relationships and support customers’ adoption of Microsoft cloud technologies across Australia. The role owns proactive support services, customer health and resiliency, cloud consumption, strategic account planning, and collaboration across Microsoft teams to improve customer outcomes. Candidates need 2–5 years of IT support and solutions delivery experience, strong relationship and communication skills, cloud and service-management knowledge, and experience managing customer portfolios.
