Description
Microsoft Elevate is hiring a Customer Success Account Manager to serve as the primary delivery lead for strategic customers using Microsoft and partner resources. The role manages customer and stakeholder relationships, identifies blockers, tracks adoption and usage, develops customer success plans, and orchestrates delivery resources to achieve customer outcomes across Microsoft cloud technologies such as Azure, Modern Work, and Dynamics. The position requires a bachelor's degree in a related field and at least two years of relevant customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience, with additional education, industry, certification, and ITIL qualifications preferred. The typical U.S. base pay range is USD 86,100–169,800 per year, with higher ranges for the San Francisco Bay area and New York City metropolitan area.
