Description
Visatech Ltd is hiring a Customer Success Specialist to manage inbound and outbound customer interactions across calls, email, social media, and chat for its Sportsbook platform. The role combines customer support with KYC verification, fraud and risk monitoring, account administration, payment and withdrawal support, and regulatory compliance. It requires iGaming or related customer-service experience, strong communication, attention to detail, and familiarity with AML and responsible-gaming regulations; experience with KYC, fraud detection, payments, or risk management is a plus. The position offers a hybrid schedule with 40% office work, various shifts, and benefits including healthcare, pension, leave, and learning opportunities.
