Description
The Customer Success Analyst serves as the primary contact between a client and the company’s internal teams, translating client requests into actionable tasks, monitoring progress, communicating updates and deliverables, identifying risks and opportunities, and maintaining a strategic client relationship. The role requires strong communication, organization, prioritization, collaboration, problem-solving, and basic knowledge of task-management and communication tools. It is a contractor position paying R$4,000 per month, based in Alto de Pinheiros, São Paulo, with on-site work Monday through Thursday and remote work on Fridays.
