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Customer Success Analyst at TRG Screen

Department: Customer Success

Location
Belfast, Northern Ireland
Level
not_specified
Posted

Description

TRG Screen is hiring a Customer Success Analyst to support US-based clients and work US hours on a rotating schedule. The role partners with Customer Care, Sales, Professional Services, and Managed Services to help customers realize platform value, improve adoption and compliance, manage account health and risk, identify expansion opportunities, and drive retention and growth. Candidates should have customer-facing experience, strong analytical and problem-solving abilities, experience leading customer Business Reviews, and familiarity with data operations, CRM systems, and AI-assisted tools; a background in mathematics, analytics, science, or data operations is preferred.

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