Customer Success Architect at Amplitude

Department: Customer Success : CSA

Location: Bengaluru, Karnataka
Level: senior
Posted: Jul 3, 2026

Description

Amplitude is hiring a Customer Success Architect based in India to support global customers. The role provides technical guidance on data management, product analytics audits, taxonomy cleanup, data-flow architecture, SDK instrumentation, event pipelines, cloud data warehouses, and customer playbooks. The ideal candidate has at least five years of technical, customer-facing data or analytics experience, strong programming and API knowledge, familiarity with CDPs and event pipelines, and experience engaging enterprise accounts.

Required Skills

Data management
Data taxonomy
SQL
JavaScript
Python
RESTful APIs
Segment
Snowflake
BigQuery
SDK instrumentation
Data governance

Additional Information

Required Previous Experiences: 5+ years in a technical, customer-facing data or analytics role
At least 5 years of customer-facing technical experience engaging enterprise accounts
Preferred Qualifications: Competence in programming languages and modern web and mobile development concepts
Working knowledge of CDPs and event pipelines
Familiarity with cloud data warehouses
Understanding of client-side and server-side SDK instrumentation
Understanding of event taxonomy design and data governance principles
Ability to collaborate across time zones

About Amplitude

Amplitude

Digital Analytics PlatformSan Francisco, CA, USA501-1000

Amplitude provides a Digital Analytics Platform and a platform for building self-improving products, bringing AI into steps from analytics to feedback to code. Its offerings include Product Analytics, Session Replay, Feature Experimentation, AI Feedback, and Marketing Analytics. More than 3,200 customers, including Atlassian, Ford, NBC, and Walmart, use Amplitude to drive better business outcomes.

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