Description
Amplitude is hiring a Customer Success Architect for its EMEA Customer Success team to serve as a technical expert on complex and high-priority customer engagements across implementation, adoption, and renewal. The role involves advising customers on Amplitude products, taxonomy design, instrumentation, data governance, platform integration, and data management; reporting customer insights; and collaborating with Product, Engineering, Platform Support, and Customer Success Managers. Candidates should have at least 5–8 years of customer-facing technical experience, enterprise-account experience, programming and API knowledge, strong communication skills, and preferably experience with SaaS solutions in product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, or data warehouses and pipelines.
