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Customer Success Associate at Sleeper

Department: Customer Success

Setup
Remote
Type
Full-time
Level
entry
Posted

Description

Sleeper is hiring Customer Success Associates to support and nurture user relationships, collect and prioritize customer feedback, assist with onboarding, resolve bugs and usability issues, and communicate with users through email, chat, and social media. The role requires strong communication, problem-solving, empathy, and availability for weeknights and weekends, with remote work options and benefits including medical, dental, vision, PTO, and a 401(k).

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