Description
Vcheck is hiring an in-person Customer Success Associate in its New York City office to partner with sales and manage the client order process from intake through delivery. The role supports new client onboarding, account configuration, operational support, CRM data entry, client communication, requirement verification, and escalation of customer sentiment while coordinating between clients, sales, and internal investigative teams. Candidates should have 1–3 years of client-facing support or operations experience, strong communication and time-management skills, and the ability to work independently; Salesforce Service Console experience is preferred. The position offers competitive compensation, equity, medical, dental, and vision insurance, a 401(k) match, flexible vacation, and wellness benefits.
