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Customer Success Engineer at aikidosecurity

Setup
Remote
Location
Scott Township, Iowa
Type
Full-time
Level
not_specified
Posted

Description

Aikido is seeking a Customer Success Engineer to join their team in the UK. This role involves acting as a critical liaison between customers and Aikido's security platform, focusing on driving adoption, maximizing customer value, preventing churn, and resolving complex issues. The engineer will engage with high-risk accounts, escalate problems, debug workflow issues, manage client onboarding, deliver training, and gather customer feedback.

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