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Customer Success Engineer at aikidosecurity

Setup
Remote
Location
Scott Township, Iowa
Level
not_specified
Posted

Description

Aikido is seeking a Customer Success Engineer to join their team in Romania. This role involves acting as a critical liaison between customers and Aikido's security platform, focusing on fostering adoption, maximizing customer value, and preventing churn. The engineer will engage with high-risk accounts, escalate complex issues, debug workflow problems, drive client onboarding, deliver training, and share customer feedback with the product team.

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