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Customer Success Engineer at Burq

Setup
Remote
Type
Full-time
Level
mid
Posted

Description

Burq is hiring a Customer Success Engineer to own the technical and commercial health of enterprise and strategic accounts. The role combines customer success with independent technical troubleshooting, API and webhook debugging, SQL-based dashboarding, integration guidance, renewal and expansion conversations, and feedback to Product and Engineering. Candidates need 3–6 years of technical post-sales experience, logistics or delivery-domain knowledge, strong SQL and integration-debugging skills, and commercial acumen. The position is fully remote and includes medical, vision, and dental insurance.

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