Description
Deepgram is hiring a Customer Success Engineer to serve as a technical advisor and strategic owner for a portfolio of enterprise accounts. The role combines expert technical consulting, strategic account management, and an AI-native operating model, covering onboarding, adoption, troubleshooting, expansion, advocacy, and customer feedback. Candidates should have significant experience in technical, customer-facing roles at API-driven or AI companies, with roughly 7+ years of experience, and should demonstrate hands-on technical workshops, expansion success, API fluency, executive engagement, and the ability to build automation or AI workflows.
