Description
HUMAN is hiring an Enterprise Customer Success Engineer to lead complex customer integrations across EMEA. The role owns implementation planning, configuration, validation, troubleshooting, launch readiness, standard tuning, optimization, and ongoing support for enterprise software, security, fraud, ad-tech, or infrastructure integrations. The engineer partners with Technical Account Managers, Solutions Engineers, Sales, Product, Operations, Detection, Engineering, and Research teams, documents work in Jira, coordinates escalations, and contributes reusable processes, automation, and technical knowledge to improve customer outcomes and product capabilities.
