Description
Poppulo is hiring a Customer Success Engineer to own the technical relationship for a portfolio of US and global enterprise customers. The role focuses on driving platform adoption, configuring and optimizing Poppulo experiences, delivering enablement, managing escalations, identifying expansion opportunities, supporting implementations, and building reusable technical playbooks. Candidates need at least four years of customer-facing technical experience, enterprise SaaS and infrastructure knowledge, and a third-level technical qualification or equivalent practical experience. The position offers an annual base salary of 70,000–100,000 plus variable USD compensation and flexible work arrangements.
