Description
Optimized Gas Treating, Inc. is hiring a Customer Success Engineer to serve as the technical bridge between its ProTreat® and SulphurPro® software customers and internal engineering and development teams. The role owns account retention and customer health, maps engineering users, supports advanced simulation cases and process flowsheets, delivers post-sales training, troubleshoots complex process and convergence issues, identifies upsell opportunities, and collects customer feedback. It requires a B.S. in Chemistry, Chemical Engineering, or Process Engineering and at least three years of professional experience in petroleum refining, gas processing, or a related chemical engineering sector, along with chemical process simulation proficiency. The position offers a hybrid schedule centered on the Buda, Texas headquarters, with a target base salary of $80,000–$100,000 and total first-year compensation of $95,000–$130,000.
