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Customer Success Engineer at Veeam Software

Department: WW Customer Success 1009886Education: education_optional

Language
Setup
Remote - Germany
Type
Full-time
Level
mid
Posted

Description

Veeam is hiring a Customer Success Engineer to own the technical success and adoption of enterprise and commercial-named accounts across the Veeam Data Platform. The role covers account configuration, onboarding, migration and protection planning, recovery simulations, DRMM assessments, resilience reporting, churn-risk mitigation, renewal strategy, business-case development, and executive stakeholder engagement. Candidates need at least five years of customer-facing data backup and recovery engineering experience, advanced English and German, broad infrastructure and DR&R expertise, and VMCE certification; the position is intended for applicants permanently located in Germany.

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