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Customer Success Engineer at Veeam Software

Department: WW Customer Success 1009886Education: education_optional

Location
North Sydney, New South Wales
Type
Full-time
Level
senior
Posted

Description

Veeam is hiring a Senior Customer Success Engineer to own the technical success and adoption of enterprise and commercial-named customers across the Veeam Data Platform. The role covers account configuration, onboarding, protection planning, migrations, recovery simulations, DRMM assessments, churn-risk mitigation, renewal strategy, business-case development, and executive stakeholder engagement. Candidates need at least five years of customer-facing data backup and recovery engineering experience, hands-on expertise across operating systems, virtualization, storage, scripting, cloud platforms, and disaster recovery, and VMCE certification; AWS or Microsoft Azure certifications are preferred. The position includes medical insurance, paid leave, superannuation, and other employee benefits.

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