Description
Daylight is hiring a Customer Success Engineer to own the technical relationship with customer security teams from onboarding through steady-state operation. The role executes integrations, runs activation tracks, provides first-line technical support, validates live integrations and response policies, tunes detections and case workflows, maintains knowledge and troubleshooting materials, prepares QBR technical content, and escalates investigations to Solutions Architects. The position requires at least four years of customer-facing technical experience, cybersecurity or security-operations background, hands-on scripting, API and cloud knowledge, and strong written communication skills.
