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Customer Success Engineer (Singapore) at Deepgram

Department: Customer Success

Language
Setup
Remote - Singapore
Type
Full-time
Level
senior
Posted

Description

Deepgram is hiring a Customer Success Engineer to build its Asia Pacific customer success program from the ground up. The role partners with enterprise customers across developers, engineers, architects, and executive stakeholders; owns onboarding, adoption, enablement, performance analysis, expansion, and advocacy; runs technical demos and architecture discussions; troubleshoots AI and API integrations; and translates customer needs into product and growth initiatives. The position is remote and based out of Singapore, with frequent travel, and requires 7–10+ years of experience in technical account management, sales engineering, or enterprise customer success.

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