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Customer Success Executive at Cabify

Department: B2B

Language
Setup
Hybrid
Location
Lima, Department of Lima
Level
mid
Posted

Description

Cabify is hiring a Customer Success Executive for its B2B team to support corporate clients through account adoption and consolidation. The role includes leading new-account handovers, training administrators and users, monitoring adoption and service-usage metrics, preparing periodic reports, conducting follow-up meetings, explaining support channels and operational processes, and proactively improving client experience and retention. Candidates should have 2 to 3 years of relevant experience, a university degree in a related field, strong client-management and communication skills, analytical ability, and advanced Microsoft Excel proficiency. The position offers a hybrid work arrangement and private health and cancer insurance.

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