Description
Unite Us is hiring a remote, U.S.-based Customer Success Executive in Nebraska to own retention and expansion for strategic enterprise customers. The role develops multi-year account plans, manages executive and C-suite relationships, negotiates renewals and upsells, analyzes platform utilization and outcomes, runs business reviews, forecasts revenue, and coordinates cross-functional delivery. Candidates should have 5–7 years of enterprise customer relationship experience, with at least 5 years in customer success, account management, or related work preferred, and experience with government, healthcare, or mission-driven organizations strongly preferred. The position may require 30% travel and offers a target base salary of $110,000–$140,000 plus variable compensation and benefits.
