Description
Doctoralia is hiring a Customer Success Manager to support clients through implementation, teach them how to use the platform, guide them toward measurable impact, manage incidents, identify upselling and cross-selling opportunities, meet service and business targets, and gather client feedback. The role requires more than two years of client portfolio management experience, strong communication and negotiation skills, fluency in Spanish, and comfort with digital environments. It is based in Barcelona with a hybrid arrangement requiring attendance at the office one day per week and includes private health insurance and other benefits.
