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Customer Success Lead at corridor

Department: Business

Compensation

$160,000 – $190,000/yr

Setup
Hybrid
Location
San Francisco, California
Type
Full-time
Level
lead/mgmt
Posted

Description

Corridor is hiring a Customer Success Lead to build and scale its Customer Success function while managing a portfolio of B2B customers. The role owns onboarding, adoption, engagement, renewals, expansion, customer health, feedback, and advocacy, while partnering with business leaders to develop processes and customer experiences. It requires 4–8+ years of customer-facing experience, B2B customer management, technical-product familiarity, and strong relationship and communication skills. The position is hybrid, with three days per week in the South Beach, San Francisco office.

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