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Customer Success Lead at Dust

Department: Customer Experience

Compensation

$260,000 – $340,000/yr

Setup
On-site
Location
New York, New York
Type
Full-time
Level
lead/mgmt
Posted

Description

Dust is hiring its first dedicated US Customer Success leader to build and scale the post-sales motion for strategic US customers. The role will personally manage a focused portfolio of high-complexity accounts, coordinate CSMs, Deployment Strategists, and Solutions Engineers, establish customer segmentation and success playbooks, and partner with Sales and Product to drive adoption, retention, renewal, and expansion. The position is primarily office-based in New York City, with an office-first culture and flexibility to work from home when appropriate.

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