Description
Nitra is hiring a Customer Success Lead to build and lead a high-performing Customer Success Manager team serving SMB and mid-market healthcare customers. The role focuses on customer utilization, retention, expansion, commercial conversations, multi-product adoption, team performance, and cross-functional scaling. Candidates should have 7+ years of experience, including customer-facing leadership in high-growth technology companies, with healthcare or high-velocity SMB/mid-market experience preferred. The position is full-time, hybrid, and offers a base salary of $130,000–$170,000 plus commission, equity, and benefits.
