Description
Trybe is hiring a Customer Success Lead to own and nurture client relationships, drive product adoption, develop communication strategies, identify upsell and expansion opportunities, gather product feedback, monitor client health, and hire and develop a team of Customer Success Managers. The role requires experience managing CSMs and leading operational projects, along with strong communication, problem-solving, and customer-relationship skills. It offers a hybrid arrangement with Monday through Wednesday office work and Thursday through Friday remote work, plus private health insurance and annual leave.
