Description
ORCA Software is hiring a Customer Success Manager to support product manufacturers after onboarding, helping them use the AUSSCHREIBEN.de platform effectively. The role involves analyzing usage data, presenting customer results, coordinating with sales, product management, and marketing, identifying upsell and cross-sell opportunities, supporting CRM and Zuora migrations, and developing AI-driven process automation. The position requires customer success or key account experience, knowledge of digital construction processes, analytical skills, strong communication, and high IT affinity. It offers flexible working hours, hybrid work, and development opportunities.
