Description
Blink is hiring a Customer Success Manager to act as a trusted technical and business advisor for enterprise customers using its agentic security automation platform. The role owns customer onboarding, adoption, loyalty, expansion, executive business reviews, customer health, education, risk mitigation, and advocacy, while partnering cross-functionally with sales, marketing, field engineering, product, and support. Candidates need enterprise customer success or account management experience, security/SecOps experience, startup experience, strong communication and presentation skills, experience with upselling, renewals, cross-selling, technical customers and executives, and the ability to translate technical concepts into business value. MSSP experience, REST API/JSON, and Python or Bash are preferred.
