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Customer Success Manager- 1 Year Term at Assent

Department: SalesSeniority in posting: senior

Language

Compensation

CA$75,000 – CA$95,000/yr

Setup
Hybrid
Location
Ottawa, Ontario
Type
Full-time, Contract
Level
mid
Posted

Description

Assent is hiring a Customer Success Manager for a one-year contract with potential extension. The role manages customer relationships and assigned accounts, defines compliance programs, monitors customer health and retention metrics, supports renewals, leads strategic reviews, coordinates platform permissions, and collaborates with internal teams to improve product adoption and customer outcomes. The position requires intermediate regulatory knowledge, at least three years of related customer success, project management, or consulting experience, strong communication and organizational skills, Microsoft Excel proficiency, and familiarity with Microsoft Office and Google Applications.

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