Customer Success Manager 3 at LinkedIn3

Department: GBOSeniority in posting: senior

Setup: Hybrid
Location: Mumbai, Maharashtra
Type: Full-time
Level: senior
Posted: Sep 15, 2026

Description

LinkedIn is hiring a Senior Customer Success Manager for its Talent Solutions organization. The role partners with account managers to drive customer adoption, onboarding, implementation, ROI, engagement, and product fluency for existing customers, while also advising on workflows, interpreting customer insights, and supporting change management. The position requires 7+ years of experience in consulting, customer success, account management, customer education or training, sales, project management, or talent management, and offers a hybrid work arrangement.

Required Skills

Customer Success
Project Management
Change Management
CRM
Microsoft Office
Analytical Skills
Training Delivery

Additional Information

Required Previous Experiences: 7+ years of experience in consulting, customer success, account management, customer education or training, sales, project management, or talent management
Preferred Qualifications: BS/BA degree from a 4-year college or university
Recruiting, learning, human capital management, or other applicable experience
Curiosity and growth mindset
Strong verbal and written communication and technical aptitude
Organizational, project management, and change management skills
Experience aligning customer objectives, building stakeholder relationships, and driving value
Experience analyzing data, trends, and client information to build strategy and identify growth opportunities
Proficiency in CRM (Dynamics) and Microsoft Office
Strong interpersonal skills and ability to build authentic business relationships
Translation Company Name: LinkedIn