Description
Exostar is hiring a Customer Success Manager to partner with assigned customer accounts, help customers realize value from its cloud-based platform, support renewals and expansion, manage open customer issues, lead operational reviews, coordinate service engagements, and mentor junior team members. The role requires at least five years of customer-facing experience, experience managing £2.00M+ annual renewal portfolios and generating £200K+ expansion opportunities, strong executive presence and negotiation skills, and a bachelor's degree in a related field.
