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Customer Success Manager at lifeworks

Setup
Remote - UK, Hybrid
Location
Glasgow, Scotland · London, England
Type
Full-time
Level
mid

Description

TELUS Health is hiring a Customer Success Manager for its EMEA Customer Success Team. The role focuses on building strategic relationships with client organizations, leading client engagement and solution optimization, facilitating client communities, managing renewals and expansion opportunities, tracking performance and feedback, and partnering with internal teams to improve products and customer experience. It requires at least three years of customer-facing account or customer success experience, preferably in B2B sales and employee wellbeing or related markets. The position is fully remote anywhere in the United Kingdom or hybrid from the Glasgow or London offices, with travel within assigned regions required, and includes comprehensive health, insurance, pension, leave, and incentive benefits.

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