Description
Aareon UK is hiring a permanent Customer Success Manager to support social housing customers in Central Scotland on a remote basis. The role focuses on managing a portfolio of clients, driving product adoption and retention, identifying upsell and cross-sell opportunities, supporting account planning with Account Managers, maintaining CRM records, and acting as the customer voice internally. The position requires strong relationship-building and consultative skills, experience collaborating across internal stakeholders, commercial awareness, and proficiency with customer success and CRM tools such as Salesforce or Planhat.
