Description
Acumatica is hiring a Territory Manager to drive customer retention, renewals, expansion, churn and contraction mitigation, and NPS/CSAT performance through territory management. The role coaches Customer Success Managers, resolves escalations, supports policy and licensing questions, and contributes to customer success best practices. Candidates need at least five years of SaaS or ERP experience, preferably in sales, implementation, or support, along with strong communication, coaching, account-management, and independent-work skills. The role is based in the United States and pays $100,000–$120,000 annually, with potential bonus, stock, and sales incentives.
