Description
Allmoxy is hiring a full-time Customer Success Manager to own a portfolio of woodworking accounts from onboarding through renewal. The role guides new customers through setup, uses AI tools to monitor account health and identify at-risk accounts, tracks renewals, identifies expansion opportunities, escalates product feedback, and builds relationships with shop owners and production managers. The position reports to the Head of Customer Experience, requires at least two years of relevant experience, and offers a hybrid work arrangement with a base salary of $45,000 to $85,000 annually plus health, dental, and vision insurance.
