Description
Arm is hiring a Customer Success Manager to serve as the customer success and technical program management lead for strategic North American hyperscaler accounts. The role drives adoption of Arm technologies across cloud infrastructure, coordinates complex silicon and platform programs across Arm and partner engineering organizations, leads governance and executive reviews, manages success plans and dashboards, resolves blockers, and advocates for customer requirements. It requires a technical bachelor's degree and 5–7 years of relevant technical program, project management, applications engineering, or strategic program leadership experience, with expertise in silicon, semiconductor, cloud infrastructure, hardware/software co-development, and platform enablement. The position is hybrid, based on the role's stated hybrid working approach, pays $262,700–$355,400 annually, and does not offer visa sponsorship.
