Description
Customer Success Manager at Arm for strategic hyperscaler partners in North America, responsible for leading cross-functional technical and program management engagements to drive adoption of Arm technologies across cloud and AI infrastructure deployments. The role owns customer success plans, governance, executive business reviews, delivery tracking, risk mitigation, and internal advocacy across engineering, product, and ecosystem teams. It requires a technical background, substantial program or project management experience, strong collaboration and communication skills, and familiarity with Arm architecture, cloud native software stacks, virtualization, AI/ML frameworks, and datacenter operations. The position is hybrid and includes a stated US salary range, with no visa sponsorship available.
