Description
AvePoint is hiring a Customer Success Manager to drive customer technology adoption, retention, and satisfaction by managing long-term customer relationships, coordinating support and solution delivery, analyzing product fit, creating success plans, and supporting renewals and upsell opportunities. The role requires experience in SaaS consulting or technical account management, strong communication and stakeholder management skills, and familiarity with customer success practices; Microsoft collaboration, cloud platforms, and telemetry tools are beneficial. The position offers hybrid work, private health insurance, and other benefits.
