Description
Boulevard is hiring a Customer Success Manager to own the post-onboarding relationship for a Mid-Market book of self-care businesses. The role manages account health, retention, renewals, business reviews, customer relationships, product adoption, upsell and cross-sell opportunities, risk escalation, and complex multi-location accounts. Candidates should have at least three years of Mid-Market account management experience, strong business acumen, communication and data-analysis skills, and experience mentoring or supporting newer CSMs. The position offers $92,000 base compensation plus $23,000 in on-target commission, equity, medical, dental, vision, and other benefits, and is fully remote.
