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Customer Success Manager at Brame

Department: Customer Success Management

Language
Setup
Remote
Location
Basque Country
Type
Full-time
Level
not_specified
Posted

Description

BRAME is hiring a Customer Success Manager to support its SaaS gamification marketing customers in a remote Barcelona role. The position guides new customers through the platform, monitors usage, identifies upsell and cross-sell opportunities, manages renewals, and coordinates with Product and Support. It requires strong German and English communication, customer focus, analytical thinking, SaaS experience, and familiarity with tools such as Salesforce.

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