Description
ChapsVision is hiring a Customer Success Manager to manage and grow relationships with major North American enterprise accounts across pharma/life sciences, manufacturing, and technology. The role focuses on customer adoption, implementation, professional services delivery, renewals, account expansion, churn risk management, and collaboration with solution engineering, support, and product teams. Candidates need at least five years of client management experience, a bachelor’s degree, enterprise search and AI knowledge, implementation and project management experience, and willingness to travel up to 25%. The position offers an uncapped earnings potential of 170K to 190K OTE.
