Description
Chartbeat is hiring an Enterprise Customer Success Manager to manage, develop, and grow existing enterprise customer relationships in an assigned region and book of business. The role focuses on account retention, renewals, churn prevention, product optimization, consultative customer advocacy, upsell and cross-sell opportunities, and portfolio net growth. The manager will work with internal teams, key customer stakeholders, and external partners, travel as needed, and report to the Manager, Customer Success. The position offers a UK salary of £56,320–£84,480 per year, with compensation adjusted for other EMEA locations.
