Description
Circuit is hiring a Customer Success Manager to own a defined book of customers and lead them from onboarding and activation through adoption, renewal, and expansion. The role focuses on building success plans, tracking account health, coaching customer teams, supporting product and configuration questions, running executive business reviews, identifying expansion opportunities, and providing feedback to Product. It requires 2 to 5 years of relevant post-sale experience, a track record of retaining and growing accounts, CRM familiarity, and strong communication and organizational skills. The position offers a competitive base salary plus variable compensation tied to net revenue retention, meaningful equity, employer-paid benefits, flexible PTO, and access to AI tools.
