Description
The Customer Success Manager will support major customers at a performance-marketing agency by managing customer success, coordinating projects and roadmaps, serving as the interface between customers and internal teams, monitoring timelines and quality, developing long-term customer relationships, and improving project-management processes and tools. The role requires at least four years of experience in customer success, project management, or customer consulting, preferably in an agency or digital environment, along with knowledge of digital projects and performance marketing. The position is based in Dresden and offers a flexible hybrid arrangement.
