Description
Clipboard is hiring a Customer Success Manager to support schools using its EdTech platform for extracurricular programs and operations. Based in Sydney or Melbourne with a hybrid working model, the role focuses on customer relationship management, retention, product adoption, advocacy, expansion/upsells, problem resolution, and delivering in-person and online training and workshops. The position reports to the Customer Success Lead and requires at least 2+ years of customer success experience, strong communication and relationship-building skills, and the ability to work cross-functionally in a startup environment.
