Description
Comply is hiring a Customer Success Manager on its Scale Team to own the digital, one-to-many customer experience for a high-volume book of accounts. The role focuses on designing data-driven adoption programs, monitoring customer health, reducing churn, driving expansion, creating scalable content and campaigns, running group sessions, and providing customer insights to Product, Sales, and leadership. Candidates need at least two years of customer-facing experience in a software company, strong analytical and communication skills, familiarity with financial services or compliance, and cross-functional collaboration experience. The role offers total compensation of $66,000 to $82,500 in the United States, with an estimated base salary of $60,000 to $75,000 plus bonus and benefits.
