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Customer Success Manager at Cycode

Department: CS & Support

Setup
Remote
Location
Santa Cruz, California
Level
senior
Posted

Description

Cycode is hiring a Customer Success Manager to serve as a strategic account partner for Fortune 500 customers using its Agentic Development Security Platform. The role manages customer relationships across the lifecycle, drives adoption, renewals, expansion, and ROI, coordinates with technical and executive stakeholders, provides training and ongoing support, and advocates for customer needs internally. Candidates need at least five years of customer success or technical account management experience, five years in software development or cybersecurity, enterprise software experience, experience managing at least $3M in ARR, and strong communication, problem-solving, and presentation skills.

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