Description
Cycode is hiring a Customer Success Manager to serve as the primary customer contact for enterprise clients, manage multiple accounts across the customer lifecycle, drive adoption and renewals, conduct business reviews, advocate for customer needs, and educate clients on the Cycode platform. The role requires 5+ years of customer success or technical account management experience, 5+ years in software development or cybersecurity, expertise managing Fortune 500 customers and complex projects, and experience managing at least $3M in ARR. Familiarity with application security, SCM tools, scripting, Planhat, and Kubernetes is advantageous.
